Terms for using Truevel booking, driver, corporate and admin workflows.
Bookings are subject to vehicle availability, service rules, pickup details, passenger count, required documents and admin confirmation.
Advance amounts, balances, deposits and refunds are calculated according to the service and vehicle category configured by Truevel administrators.
Cancellation charges may apply based on pickup time, vehicle assignment, driver dispatch and the terms shown during checkout or corporate contracting.
Self-drive rentals may require driving licence verification, identity checks, deposits and vehicle handover approval before the trip starts.
Corporate bookings, contracts and invoices follow the billing cycle, credit limit, payment terms and service request approvals maintained in the corporate desk.
Users must provide accurate details, keep login credentials secure and use the platform only for genuine rental, support and business operations.